Where is my order?
We've got your back and we're committed to keeping you in the loop, no matter where you choose to check for updates! Online Account The easiest way to track your order status and stay in the know at any time is to log into your account and hit up your Orders page. Your order's status will be right there, waiting for you to check it out. Email Once we've shipped your fireworks, you'll get an email blast letting you know that your order is en route to you! Just give that email a click anFew readersWhat states do you ship to?
Can you ship to me? Yes! We can legally ship fireworks almost anywhere in the United States according to federal law. However, some local laws (state, county, city, etc.) may over-regulate your ability to ship, store, possess, or otherwise use fireworks in your area. It is your responsibility to check with your local authorities since we rely on you for this purpose in fulfilling your order. Once the fireworks are loaded on the delivery truck, they are yours (and so is the risk of confiscaPopularWhat shipping methods do you offer?
🍎 Pickup at a Red Apple Retail Store Always free and and super chill! Just select Choose a Fireworks Pickup Spot at checkout, choose your preferred Red Apple retail store, then choose the date and time you want to stop by. We'll have your order ready for ya! Just show up, grab your order and be out like Shout. Get more details here (https://help.redapplefireworks.com/en-us/article/can-i-order-online-anSome readersCan I ship fireworks to my home or business?
Ship Fireworks to your 🏡 Home or 🏢 Business We'll send your order straight to your crib or bizness! Just make some space for the big-ass truck that will drop it off! If you live in an apartment or on some janky road, choose another option. In your Cart, select Ship to home or business and enter your deets. We got your back! This option is best if you don't have access to a larger vehicle, or don't livSome readersWhen's my order gonna ship, yo?
Yo, if you're wondering when your order is gonna hit the road, peep our Shipping Specials & Info page for the latest deets on transit times and shipping cutoffs. At the Red Apple Warehouse We're all about that hustle! We're usually on top of our game and have all orders ready to roll within 24 hours of getting 'em (our warehouse crew is straight fire, so we're even faster on average!). 3rd Party Shipping Companies Now, our 3rFew readersCan you guarantee my order delivery date or time?
🚚 We ship using the best 3rd party shipping companies While we cannot guarantee specific delivery dates or times since we rely on 3rd party shipping companies, we can provide general guidelines to help you plan ahead. Typically, we recommend placing your order at least 14 business days in advance of your event to ensure that it arrives on time. If you have a specific date in mind, we recommend placing your order even earlier to account for any unforeseen delays that may occur during shippingPopularWhat should I do when my order arrives?
Your fireworks have arrived! 🥳 Now what? Inspect your order. Unwrap the pallet & check out your fireworks. Make sure everything you ordered is there and in good condition. Sign the paperwork and be sure to get your copy. Have fun celebrating with the best booms in the business! What if there is an issue? It's rare, but hey, things happen. Step 1: don't freak out! Step 2: check this out: What if my shipment has a damaged or missing item? (https://help.redapplefireworks.com/en-Few readersWhat if items in my order get cosmetically damaged during shipping?
It's totally normal for your firework's outer box to take a bit of a beating during its journey to your doorstep. But guess what? As long as the goods inside aren't compromised, it's all good! Now, here's the deal. We're not able to hook you up with a refund for mere cosmetic damage. Why? 'Cause let's face it, a little scuff or dent ain't gonna stop those bad boys from putting on a spectacular show. Besides, let's be real, once the festivities are over, that colorful firework packaging is gonnaFew readersWhat if my shipment has a damaged or missing item?
Yo, listen up, folks! Look, it's not something that happens often, but hey, the third-party shipping companies (TPSCs) we work with are not always so nice to every shipment they handle. So here's the game plan: Step 1, keep calm and don't freak out! Even though the TPSC is the responsible party or damaged or missing goods, we're experts at fixing stuff fast. Make sure you do this when receiving your order: Before you accept your order, make sure to jot down any and all issues on the sFew readersShipping Protection
Why Choose Shipping Protection? 🤔 Stress-Free Solution With Shipping Protection, we'll handle any shipping mishaps and the claims process on your behalf. 🚚💥 Instant Credit Say goodbye to product loss blues! We'll pop the value right back into your Red Apple Cash Account. 🎇💸 No More Waiting Forget waiting on the shipping company to refund you. We make sure you're ready to roll for yourFew readersPriority Processing & Shipping
Why Choose Priority Processing & Shipping? What makes Priority Processing & Shipping the go-to choice for my fireworks order? When the excitement is building and you're gearing up for an epic display, time is of the essence. Priority Processing & Shipping is your express pass to the front of the queue. It's perfect for those moments when you need your fireworks faster than the standard wait times. ThFew readers