Articles on: Shipping

What if items in my order get cosmetically damaged during shipping?

It's totally normal for your firework's outer box to take a bit of a beating during its journey to your doorstep. But guess what? As long as the goods inside aren't compromised, it's all good!

Now, here's the deal. We're not able to hook you up with a refund for mere cosmetic damage. Why? 'Cause let's face it, a little scuff or dent ain't gonna stop those bad boys from putting on a spectacular show. Besides, let's be real, once the festivities are over, that colorful firework packaging is gonna end up in the trash bin anyway, right?

But hold up! If you suspect that the outer damage might have messed with the inner firework awesomeness, don't sweat it! We're here to lend a helping hand. Just reach out to us, and we'll gladly assist you further. We're all about ensuring you have the best firework experience ever! So hit us up, and let's sort this out together, champ!

Updated on: 01/05/2024

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