Can I change or cancel my order?
We gotta keep it real with you, fam: once your order is locked in, we can't make any changes to it. It's like a done deal. But... If Your Order Hasn't Shipped If your order hasn't shipped yet and you really need to make some changes, here's the deal: we'll have to cancel and refund your entire order to store credit so you can re-place it with all the requested changes. And, if you changed your mind about your order, we can also cancel your entire order in some cases. Just keep in mind thaFew readersCan you combine multiple orders to be shipped together?
We feel you, fam, but we gotta keep it real. We can't ship multiple orders together since they were placed as separate orders originally. They gotta go their separate ways, you know? But hey, if you really want to combine those orders into one epic shipment, here's the deal: we'll have to cancel and refund all your orders in full to store credit. Then you can re-place 'em as one big package deal. We're all about making it happen for you. To get it started, hit us up with your order numbers, anFew readersDo you offer exchanges or returns?
Typically, we don't offer returns or exchanges on our fireworks due to their nature. But don't worry, we're all about making sure our products meet both our high-quality standards and yours! If you encounter a firework that doesn't perform as expected, we've got your back with our Happiness Guarantee, and we might be able to give you store credit for the amount of that firework.Few readersWhat if an item in my order doesn't perform to my satisfaction?
If you encounter a firework that doesn't perform as expected, we've got your back with our Happiness Guarantee. We might be able to credit you for the amount of that firework. To make a Creditable Product Claim, hit us up with: Your online order number or a pic of your instore receipt Let us know which firework didn't live up to expectations Give us the lowdown on how it failed to function Show us some high-quality pics and/or videos of the firework not doing its thing Once we check ouFew readers