Articles on: RadBox™ Fireworks Firing System

RadBox Warranty Terms and Conditions, Yo!

Yo, welcome to the RADBOX crew! We're amped to offer you a lifetime warranty for every RADBOX firing unit. We've got your back, no matter what crazy stunts you pull, even if you decide to flip your RADBOX like a boss! So, here are the lowdown and sick terms and conditions that come with our rad warranty:

Manufacturer's Warranty and Defective Items

Quality is our jam, yo! We're all about it, which is why we offer a gnarly manufacturer's warranty. If any item is defective or messed up due to a manufacturer error, we'll hook you up, no questions asked.
If you think your RADBOX firing unit should be replaced under warranty, hit us up through our channels. Our rad support team will be there to guide you through the warranty claim process like the true pros we are.

Out-of-the-Box Issues

We take pride in delivering top-notch products, my friend. If you unbox your RADBOX and it's not working right, don't trip, we'll sort it out ASAP. We won't leave you hanging.
Just so you know, the warranty doesn't cover cables and clips, but any problems with the unit itself, consider it handled. We've got you covered, dude!

Operational Issues

We know your RADBOX is essential for those epic experiences, and if it starts acting up during regular use, don't worry. We've got your back, and we'll make sure it's firing on all cylinders again.
If a port goes haywire, a light burns out, or anything else performance-related goes wrong, consider it done. We'll fix it up as part of our warranty coverage. We're all about keeping the good vibes flowing, my friend.

Fireworks Damage Exclusion

Our RADBOX units are built tough, no doubt about it, but even they can't withstand the explosive power of fireworks, dude. If a firework wrecks or annihilates your unit, we're sorry to say that the repair or replacement won't be covered by our warranty. Stay away from the pyrotechnics!

Warranty Transfer

We get it, life happens, and things change. Even if you decide to pass on the RADBOX to a new owner, our warranty sticks with it. The new owner can still score the sweet benefits of a lifetime warranty. It's a win-win situation, my friend.

Limitations and Conditions

The warranty only covers the RADBOX firing unit itself, not the accessories like cables and clips. Keep that in mind, playa.
We won't cover any damages caused by unauthorized mods, accidents, misuse, neglect, or anything that goes against how the product is supposed to be used. Keep it legit, my friend.
Our warranty doesn't cover any indirect, incidental, or consequential damages, bro. We're all about keeping it real and upfront with you.

Warranty Claim Process

To make a warranty claim or get support, hit up our customer support crew using the provided channels. We're here to assist you like the true legends we are.
Our team will guide you through the steps, including showing proof of purchase and other relevant info. We're all about making it as smooth as possible for you.
We reserve the right to check out the returned product to determine if it's eligible for warranty coverage. We gotta make sure everything is on the up and up, you know?
You're responsible for paying the shipping costs for returning your item. Sorry, dude, but shipping costs are non-refundable. Keep that in mind when making your moves.
Depending on where you live, the time it takes for your exchanged product to reach you may vary. Just a heads-up on that.
If you're shipping an item over $75, it's smart to consider using a trackable shipping service or purchasing shipping insurance. We can't guarantee we'll receive your returned item otherwise. Safety first, my friend!

Limitation of Liability

RADBOX and its affiliates won't be held liable for any direct, indirect, incidental, special, or consequential damages that come from using or not being able to use the RADBOX™ firing unit, even if we warned you it might happen. We're all about fun and excitement, but you gotta take some responsibility too, my friend.
We're not responsible for any claims, losses, or damages from third-party products or services used with the RADBOX firing unit. We're all about our own groove here.


By using the RADBOX firing unit, you agree to protect and hold RADBOX and its affiliates harmless from any claims, damages, liabilities, and expenses, including attorney's fees, that come from using the RADBOX firing unit or anything related to it. Keep it cool, my friend.

Stay rad with your RADBOX, and if you have any questions or concerns about our warranty terms and conditions, hit us up. We're always here to help. Thanks for choosing RADBOX, dude! Let the good times roll!

Updated on: 01/09/2024

Was this article helpful?

Share your feedback


Thank you!