Where can I get support?
Need some support, bro? We got you covered!
Read the user manual, yo!
Looking for answers? We've got just the thing for you. It's the user manual, my friend! It's packed with answers to all your questions.
Contact the pros
When it comes to RadBox, FireFly is the one who powers it and created the dope FireFly app. If you're facing any problems with your unit or need some troubleshooting assistance, reach out to them like a pro:
- Email FireFly: support@shootfirefly.com
- Call FireFly: (302) 440-4780
They'll hook you up with the guidance you need. Don't hesitate to hit them up, man. They've got your back!
Request a phone conversation with Red Apple Fireworks
Call Red Apple Fireworks at 702-766-7070 and ask to speak with a customer support representative. If phone support is unavailable or the call reaches voicemail, leave a message requesting a callback. You can also email yo@redapplefireworks.com to request a phone call, or use website chat.
Updated on: 08/24/2026
Thank you!