• Can I change or cancel my order?

  We gotta keep it 💯 with you, fam: once your order is in motion, changes can get tricky. But don’t worry—we’ve got options, depending on where your order’s at in the process. 📦 If Your Shipping Order Hasn’t Shipped Yet Need to make a change or request a refund? Submit a request through the claim request form. Include your order number and explain that the fireworks have not shipped after the expected fulfillment period. The team willSome readers

• Can you combine multiple orders to be shipped together?

  We feel you, fam, but we gotta keep it real. We can't ship multiple orders together since they were placed as separate orders originally. They gotta go their separate ways, you know? But hey, if you really want to combine those orders into one epic shipment, here's the deal: we'll probably have to cancel and refund all your orders in full to store credit. Then you can re-place 'em as one big package deal. We're all about making it happen for you. To get it started, hit us up with your order nuFew readers

• Do you offer exchanges or returns?

  Typically, we don't offer returns or exchanges on our fireworks due to their nature. But don't worry, we're all about making sure our products meet both our high-quality standards and yours! If you encounter a firework that doesn't perform as expected, we've got your back with our Performance Satisfaction Guarantee as part of our company's Happiness Guarantee, and we might be able to give you Red Apple Cash for the amount of that firework. Just review our Refund Policy [here](https://www.redappFew readers

• What if an item in my order doesn't perform to my satisfaction?

  If you encounter a firework that doesn't perform as expected, we've got your back with our Performance Satisfaction Guarantee as part of our company's Happiness Guarantee. We might be able to credit you for the amount of that firework. To make a claim under our Performance Satisfaction Guarantee, submit the claim here and have the following information ready: Your online order number or a photoFew readers