What shipping methods does Red Apple® offer?
Red Apple® offers flat-rate shipping based on your location and the total dollar amount of your order. We recommend adding a minimum of $999 of product to your cart to ensure you get the best price on shipping. There is also an upper-limit of $2600 which once this amount hits their will be additi...
Can you ship fireworks to me?
Yes! We can legally ship fireworks almost anywhere in the United States. Super awesome!! Of course, your local regulations may prohibit your ability to ship, store, possess, or otherwise use fireworks in your area, so please make sure to check with your local authorities since we rely on you for ...
If I select the Terminal Shipping (Ship and Pickup) shipping method, where do I pick up my order?
*Terminal Shipping (Ship and Pickup) * is our most popular & fastest shipping method! We ship fireworks almost anywhere in the United States this way.
After you place your online order, we'll give you a call to confirm the location of a shipping terminal that is close to you, or your busines...
Does Red Apple® guarantee delivery date or time?
There are many variables involved when shipping items of this nature, including the shipping companies themselves, the size of the order, the delivery address, and unforeseen acts that are out of our control, such as poor weather conditions or accidents.
We cannot guarantee a delivery date or ti...
How are shipping costs determined?
The cost of shipping varies order by order, as it is determined by:
The size and weight of your order
Your selected shipping method
Our location to your delivery address
The rates of the shipping companies with which Red Apple® works to give our customers the best shipping rates
Our flat-rate sh...
Does Red Apple® ship all year?
Absolutely! You can order online 24/7, 365 days of the year!
How do I get a shipping quotation?
We offer lots of shipping methods to determine lowest possible shipping costs for you!
The best way to get a totally accurate shipping quotation is to actually follow the checkout process on our website. When you get to the Checkout Page, you will be presented with all shipping options that are ...
How do I make a claim for lost or damaged fireworks?
After checking your delivery thoroughly and determining that there are items lost or damaged, you’ll need to clearly write the number of damaged or lost cartons on your Bill of Lading (BOL) that accompanies every shipment.
This must be done before you sign for anything!
Once you’ve established ...
How do I track my order?
After we ship your fireworks, we will provide you with a link to track your order online. The information we provide includes: the Load ID, who the shipping carrier is, the current status of your order (e.g. picked up, in transit, delivered, etc.), the point of origin of your order, the last reco...
What if I do not accept delivery of my order when it comes or I miss the delivery of my order?
If an order is delivered to a residential or commercial address and you are not there at the scheduled delivery time or if you refuse to accept the delivery for any reason (filing a claim for lost and/or damaged items does not preclude you from accepting a delivery; see here how to file a claim o...
What if I select Local Delivery but I do not have a forklift or loading dock?
If your local delivery address does not have a forklift or loading dock, you will need to purchase a lift gate for $40 or you may be subject to the shipping company's hand-unload fee at the time of delivery. If under these circumstances you do not choose to add a lift gate at the time of your pur...
What if I select Local Delivery but my shipping address is residential?
When you select Local Delivery as your preferred method (see What shipping methods does Red Apple® offer?), you are choosing to either have your order shipped to your commercial address or to the shipping terminal nearest your shipping address.
If the shipping address you give us at checkout is ...
What if my shipping address is "limited access"?
Some shipping companies will charge an additional fee if your delivery location is considered "limited access". Limited Access locations include but are not limited to schools, universities, colleges, country clubs, farms, ranches, military bases, nuclear power plants, prisons and correctional fa...
What items can be shipped via ground shipping?
We can ship certain items via ground shipping including non-fireworks items and novelty items, such as:
Mortar tube racks
Smoke of all kinds (including smoke grenades)
When will my order ship?
We start processing all orders as soon as we receive them. The amount of time between when an order is placed online at redapplefireworks.com and when the shipping company arrives at the Red Apple® warehouse to receive the order varies. Depending on when an order is placed, it could be on its way...
Will my shipped fireworks be confiscated?
All the shippers we deal with are licensed to do their job and it is totally legal for us to ship fireworks. However, fireworks regulations vary widely per locale so it is possible that you could lose your fireworks once they leave our fulfillment center if they enter an area where fireworks are ...
What states do you NOT ship to?
Your local regulations as they may prohibit your ability to ship, store, posses, or otherwise use fireworks in your area. So please, please, PLEASE make sure to check with your local authorities since we rely on you for this purpose. 🙏
Below is a list of states that we currently cannot ship to:
Can I change or request the terminal to pick up from?
No, you can not request a specific terminal to pick up or request to change the terminal once booked.
Red Apple Fireworks will select the terminal based on the radius from your home.
Is there anything you cannot ship on your website to my state?
Everything on our website can be shipped! 😀There's no restrictions on the type of fireworks we can ship as we have a license to ship fireworks and our shipping carriers have a permit to transport hazmat items. 👍
However, we do ask that you are familiar with your local regulations as we are only ...