What shipping methods & specials does Red Apple® 🍎 offer?
Red Apple® 🍎 offers flat-rate shipping based on your location and the total dollar amount of your order. Orders $999 - $2,600 (pre-tax) qualify for awesome shipping specials! Once $2600+ of fireworks are added to your cart, there will be additional shipping charges due to the increased size and w...
Can Red Apple®🍎 ship fireworks💥 to me?
Yes! We can legally ship fireworks💥 almost anywhere in the United States. However, your local regulations may prohibit your ability to ship, store, possess, or otherwise use fireworks in your area, so please make sure to check with your local authorities since we rely on you for this purpose! 💯
If I select the Stash House™/Terminal Shipping (Ship and Pickup) shipping method, where do I pick up my order?
Stash House™/Terminal Shipping (Ship and Pickup) is our most popular & fastest shipping method! We ship fireworks💥 almost anywhere in the United States this way.
Our Stash House™/Terminal Shipping map is currently in the process of being updated with a ton of new locations, so definitely kee...
Does Red Apple® guarantee delivery date or time?
There are many variables involved when shipping fireworks! These variables include the shipping carriers, the method of delivery, the size of the order, the delivery address, and unforeseen acts that are out of our control (such as poor weather conditions or accidents).
Due to all of these circu...
How are shipping costs determined?
The cost of shipping varies order by order, and is determined by:
The size and weight of your order
Your selected shipping method
Distance to your delivery address
The rates of the shipping companies with which Red Apple®🍎 works to give our customers the best shipping rates
Our flat-rate shippin...
Does Red Apple®🍎 ship all year?
Absolutely! 💯You can order online 24/7, 365 days of the year!
Please note: our 3rd party shipping carriers do not operate on weekends or holidays. Cut-off dates for orders to be shipped may apply during the 4th of July and New Year's seasons.
How do I get a shipping quotation?
We offer lots of shipping methods to determine lowest possible shipping costs for you!
The best way to get a totally accurate shipping quotation is to actually follow the checkout process on our website. When you get to the Checkout Page, you will be presented with all shipping options that are ...
How do I make a claim for lost or damaged fireworks💥?
After checking your delivery thoroughly and determining that there are items lost or damaged (see What do I do when my order has arrived to its destination?), you’ll need to clearly write the number of damaged or lost cartons on your Bill of Lading (BOL) that accompanies every shipment.
How do I track my order?
After we ship your fireworks💥, you'll receive an email with all your tracking information. Please give our system at least 48 hrs to update your shipment with all your tracking information. If you haven't received an email, you can also sign into your account on our website and view your tracking...
What if I miss or do not accept my Home Delivery order or Terminal Pick Up order?
If you are not available at the scheduled delivery time, or if you refuse to accept the delivery for any reason (filing a claim for lost and/or damaged items does not prevent you from accepting a delivery; see how to file a claim on your Bill of Lading), then you are responsible for any and all f...
What if my shipping address is "limited access"?
Some shipping companies will charge an additional fee if your delivery location is considered "limited access".
Limited Access locations include but are not limited to: schools, universities, colleges, country clubs, farms, ranches, military bases, nuclear power plants, prisons and correctional ...
When will my order ship?
We start processing all orders as soon as we receive them. The amount of time between when an order is placed online at redapplefireworks.com and when the shipping company arrives at the Red Apple®🍎 warehouse to receive the order varies. Depending on when an order is placed, it may take up to a w...
Will my shipped fireworks💥 be confiscated?
We are fully licensed to ship fireworks💥 and our shipping carriers are permitted to transport hazmat items. However, local fireworks💥 regulations vary widely so it is possible that you could lose your fireworks💥 once they leave our fulfillment center if they enter an area where fireworks💥 are pro...
What states do you NOT ship to?
Your local regulations may prohibit your ability to ship, store, possess, or otherwise use fireworks💥 in your area. Please make sure to check with your local authorities since we rely on you for this purpose! 💯👍🏼
Below is a list of states that we currently cannot ship to:
Alaska, California, Haw...
Can I change or request the terminal to pick up from?
No, you can not request a specific terminal to pick up or request to change the terminal once booked. Red Apple®🍎 will select the terminal based on the radius from your home! 😊
Is there anything you cannot ship on your website to my state?
Everything on our website can be shipped! There are no restrictions on the type of fireworks💥 we can ship as we are fully licensed to ship fireworks💥 and our shipping carriers are permitted to transport hazmat items.
However, your local regulations may prohibit your ability to ship, store, posse...
What do I do before receiving/ signing for my shipping order?
Your fireworks have arrived! 🥳 Now what?
Inspect your order! Unwrap the pallet & check out your fireworks.
Make sure everything you ordered is there & there aren't any damages, missing items or other issues.
If there are any issues, they need to be notated on the driver's paperwork (in d...
What is a Red Apple®🍎 Stash House™?
A Red Apple®🍎 Stash House™ is a warehouse or shipping terminal in your area or state that can receive the shipments we send out. Since it doesn’t require a dedicated driver to come to your home, it costs less for you! Don’t worry - no secret codes or handshakes are needed to pick up your stash.