> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.redapplefireworks.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Where can I get support?

Need some support, bro? We got you covered!

### Read the user manual, yo!

Looking for answers? We've got just the thing for you. It's the user manual, my friend! It's packed with answers to all your questions.

[DOWNLOAD RADBOX USER MANUAL](https://drive.google.com/file/d/1uRaysNLXLrPVjV_AnurM_YDfSkgJ1l1L/view?usp=sharing)

### Contact the pros

When it comes to RadBox, FireFly is the one who powers it and created the dope FireFly app. If you're facing any problems with your unit or need some troubleshooting assistance, reach out to them like a pro:
* Email FireFly: support@shootfirefly.com
* Call FireFly: (302) 440-4780

They'll hook you up with the guidance you need. Don't hesitate to hit them up, man. They've got your back!

### Request a phone conversation with Red Apple Fireworks

Call Red Apple Fireworks at **702-766-7070** and ask to speak with a customer support representative. If phone support is unavailable or the call reaches voicemail, leave a message requesting a callback. You can also email yo@redapplefireworks.com to request a phone call, or use [website chat](https://www.redapplefireworks.com/pages/contact#open-chat).