> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.redapplefireworks.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What should I do when my order arrives?

### Your fireworks have arrived! 🥳 Now what?

* Inspect your order. Unwrap the pallet & check out your fireworks.
* Make sure everything you ordered is there and in good condition.
* Sign the paperwork and be sure to get your copy.
* Have fun celebrating with the best booms in the business!

### What if there is an issue?

It's rare, but hey, things happen.
     Step 1: don't freak out!
     Step 2: check this out: [What if my shipment has a damaged or missing item?](https://help.redapplefireworks.com/en-us/article/what-if-my-shipment-has-a-damaged-or-missing-item-1dpsxoc/)