> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.redapplefireworks.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Shipping Protection

${youtube}[Shipping options at Red Apple Fireworks](1ExLXYrPEko?si=re3hLyOk_ky4iIVY)

### Why Choose Shipping Protection? 🤔

###### Stress-Free Solution

With Shipping Protection, we'll handle any shipping mishaps and the claims process on your behalf. 🚚

###### Instant Credit

Say goodbye to product loss blues! We'll pop the value right back into your Red Apple Cash Account. 🎇💸

###### No More Waiting

Forget waiting on the shipping company to refund you. We make sure you're ready to roll for your next celebration in no time! 🎈🕒

###### Without It

You're in the ring alone with the shipping company, duking it out for your refund. 😤🥊

###### When to Purchase

We always recommend that you purchase Shipping Protection at checkout, but we are happy to add it your Order at any time. Just give us a shout and tell us you want to add Shipping Protection to your Order. Quick note: the Shipping Protection fee is based on a 5% of your order total amount and it can still be added after checkout, just let us know. 🌠🛒

​

### How Does It Work?

Simply add Shipping Protection at checkout, and if trouble strikes, we're on it. You get to focus on the fun, not the fine print. 📝

1. ​ Add to Cart: Tick that Shipping Protection box when you're checking out.
2.  Sit Back & Relax: If your order gets lost in the shipping black hole, arrives looking like it's been through a battle, or disappears without a trace, just hit us up and chill. ❄️👀 
3.  Credit Where Credit's Due: Upon our approval, we'll zap a credit to your Red Apple Cash Account faster than you can say 'Boom!' 🎇💰

### How do I File a Request?

Just follow the instructions in [What if my shipment has a damaged or missing item?](https://help.redapplefireworks.com/en-us/article/what-if-my-shipment-has-a-damaged-or-missing-item-1dpsxoc/) and we'll be on it!