> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.redapplefireworks.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Do you offer exchanges or returns?

Typically, we don't offer returns or exchanges on our fireworks due to their nature. But don't worry, we're all about making sure our products meet both our high-quality standards and yours!

If you encounter a firework that doesn't perform as expected, we've got your back with our Performance Satisfaction Guarantee as part of our company's Happiness Guarantee, and we might be able to give you Red Apple Cash for the amount of that firework. Just review our Refund Policy [here](https://www.redapplefireworks.com/policies/refund-policy).